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High Ash C of E Primary

"Let your light shine" Matthew 5:16

Parentpay Guidance

We are cashless school and use the Parentpay platform for booking and paying (where applicable) for hot school meals, school trips, uniform and other items.   Our email communications with parents and carers are sent via Parent pay too so it is essential all parents register with this system when their child starts at school.  

Below are some helpful tips and guidance notes for using Parentpay.

  1. Adding-and-using-Parent-Account-credit
    (PDF File)
  2. How-to-add-a-child-to-your-account
    (PDF File)
  3. How-to-credit-a-childs-meal-booking-balance
    (PDF File)
  4. How-to-handle-manual-bookings-and-manage-meal-debt-payments
    (PDF File)
  5. How-to-make-a-meal-and-event-bookings
    (PDF File)
  6. How-to-make-a-withdrawal-from-your-account
    (PDF File)
  7. How-to-pay-for-items
    (PDF File)
  8. How-to-set-up-email-and-text-alerts
    (PDF File)
  9. How-to-update-your-profile-settings
    (PDF File)
  10. How-to-update-your-username-or-password
    (PDF File)
  11. How-to-view-and-update-your-childs-details
    (PDF File)
  12. How-to-view-payment-history
    (PDF File)

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